This document, to which the General Terms and Conditions of Use of the website https://mauriceauction.com (hereinafter the "Site") refer, aims to inform you about our practices for processing and protecting your personal data, as defined below. We invite you to carefully read all the information we provide and if you have any questions, please contact us.
"Data" refers to all information allowing the direct or indirect identification of an individual through a reference to an identification number or one or more elements specific to them. You will never be asked to provide personal data that is considered "sensitive," such as your racial or ethnic origins, political, philosophical, or religious opinions, or information about your income or tax situation.
Your data is only collected for the strict use and understanding of the Site and its Services, as well as the purposes described in Article 4.
The Sales Operator acts as the controller of your data, which is collected when using the Site to provide you with the Services. This means that the Sales Operator is responsible for their collection, security, and use for purposes described herein in compliance with data protection rules. The Sales Operator does not rent or sell its customer files to third-party commercial companies unrelated to the Services defined in the General Terms and Conditions of Use of the Site.
"Newsletter" refers to an informational, promotional, or advertising email sent by the Sales Operator to Users who have provided their contact information for the performance of the Sales Operator's Services.
"Services" refers to all services offered by the Sales Operator on the Site and described in Article 3 of the General Terms and Conditions of Use.
"User"/"You" refers to any person using the Site's Services.
By using our Services, you agree to provide truthful information about yourself, and you understand and accept that your data may be collected, used, stored, and transmitted to third parties as described below for the purposes of providing the Services you wish to benefit from. Providing false information is contrary to the General Terms and Conditions of Use of the Site, accessible at the following URL link: https://mauriceauction.com/general-terms-of-use
We may collect the following categories of data:
a. Site Navigation
b. Purchase Orders and Telephone Bids and Online Estimate Requests
When you place a Purchase Order or a Telephone Bid, or when you request a free online estimate, we collect certain information such as your name and surname, postal address, email address, phone number, date of birth, as well as the history and details of your purchases, and the number and amounts of your bids. This information is required by the Sales Operator to comply with the formal identification obligation of its customers, which it is subject to in the context of anti-money laundering, among other things.
c. Subscription to a Newsletter
In accordance with the General Terms and Conditions of Use, when you subscribe to a Newsletter on the Site, you will be asked to provide a certain amount of data, including your name and surname, postal address, email address, phone number, date of birth, etc. This information is required by the Sales Operator to send you newsletters corresponding to your desired specialties of objects and sales.
d. Bank Data
When you pay an auction bill online, your bank data is requested to ensure payment of your bill or guarantee your participation in the auction sale. When you make a deposit, your data is requested to guarantee your payment of a lot in case of an auction in your favor. The Sales Operator may decide to deduct the deposited amount before the sale as a guarantee pending your complete payment. However, this data is transmitted directly to the Sales Operator's payment provider, the certified company Ingenico certified PCI-DSS. This standard is an international security standard whose objectives are to ensure the confidentiality and integrity of cardholder data, thus securing the protection of card and transaction data.
When you place a Purchase Order or a Telephone Bid request on the Site, your banking data is requested by the Sales Operator to verify the validity of your bank account. However, this data is only kept for the duration of the auction.
Your Data is collected to allow us to provide you with the Services and to fulfill one or more of the following purposes: -Enable the use of the Site, -Provide a history of placed Purchase Orders and Telephone Bids, -Ensure the proper execution of transactions initiated by Users such as Purchase Orders and Telephone Bids, -Provide a free appraisal service for offered goods; -Offer an efficient customer service, particularly in terms of Site usage assistance and complaint management, -Create a database of Users, customers, and prospects, -Send Newsletters, solicitations, and promotional messages based on selected preferences among the offered object categories, -Develop commercial and internal traffic statistics of the Services, -Manage any disputes regarding the use of the Services and the Site, -Combat fraud, -Manage your requests for access, correction, and opposition to the collection of your Data, -Comply with our legal and regulatory obligations.
We inform you, during the collection of your Data, if certain Data must be provided or if it is optional. If you do not fill in these mandatory fields, you will not be able to access the Services.
Subscription to our Newsletter is done by checking a box on the corresponding Site page.
It is possible to unsubscribe from Newsletters at any time by clicking on the unsubscribe link at the bottom of received emails.
In case of malfunction of the unsubscribe link, you can unsubscribe by sending a message to the address listed in Article 13.
a. Our Service Providers
We share your data with our own service providers located within the European Union, notably to carry out services and actions at your request and on our behalf, such as verifying the validity of your phone number, sending promotional and marketing emails or SMS, or managing your transactions. We use and process your connection data to identify, delimit and remove malfunctions and errors in telecommunication systems. We may also use connection data to detect any illegal use of telecommunication systems and services.
b. Judicial Authorities
In accordance with applicable legal provisions, the Sales Operator may be required to provide information to competent authorities and courts for the purposes of criminal proceedings. The Sales Operator may not inform you of the disclosure of your data to authorized third parties. Data Retention Period We only keep your data for the period necessary to carry out our services and for up to three (3) years after your subscription to the Newsletter.
At the end of this three (3) year period, the Sales Operator may contact you to ask if you wish to continue receiving information about the Sales Operator's products and services. In the absence of positive and explicit action on your part, the data concerning you will be archived or deleted in accordance with applicable legal provisions.
In accordance with article L.123-22 of the French Commercial Code, the Sales Operator archives the entire data of successful bidders for ten (10) years from the end of the contractual relationship for billing and accounting management.
Similarly, the data of successful bidders is archived for a period of five (5) years from the end of the contractual relationship in the context of contracts between traders and non-traders or between traders in accordance with article L.110-4 of the French Commercial Code. In accordance with article 213-1 of the French Consumer Code, this period may be extended to ten (10) years when the contract is concluded electronically with a consumer and the amount is equal to or greater than 120 euros, and the Sales Operator guarantees access to the successful bidder at any time upon request.
At the end of this period, the Sales Operator undertakes to delete or anonymize the data it holds.
We have implemented technical and organizational security measures to ensure the security, integrity, and confidentiality of all your data to prevent them from being lost, stolen, damaged, altered, or distributed to unauthorized persons.
We store your data on servers located within the European Union.
a. Cookies used
The Sales Operator uses the services of Google Analytics to collect information about your use of the Site.
Google Analytics is a marketing analysis service operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States. Google Analytics uses codes consisting of texts and numbers that will be stored on your device and will allow the analysis of the use of the Services. The information generated by the cookies regarding your use of the Services (including your IP address) will be transferred to and stored by a Google server. Google will use this information to evaluate your use of the Services, prepare activity reports for site operators, and provide other services related to the use of sites and the Internet. Google may transfer this information to third parties if required by law or if third parties process this data on behalf of Google.
Google Analytics retains information on: -The pages you visit on the Site; -The time you spend on each of these pages; -The links that allowed you to arrive on the Site; -What you click on during your navigation on the Site.
We do not use retargeting advertising cookies or any other advertising pixel service that indicates whether users have taken specific actions on a site after clicking on an advertising ad on one of the pages.
Google Analytics uses the following cookies:
Used to count how many people visit the Site by distinguishing users who have already visited the Site.
Used to monitor how frequently web page requests are made.
b. Purposes of cookie use
The cookies we issue allow us to:
c. Managing cookie settings
To continue your navigation while refusing cookies, you can modify your settings in your browser at any time. For the management of cookies and your choices, the configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to modify your cookie preferences. Below are some information regarding the main browsers.
The data provided is necessary for the performance of the Services to which you have subscribed. Therefore, you cannot withdraw your consent to the processing of the data necessary for the performance of the Service, unless you stop using the Services. However, you can consult, modify, or request the deletion for legitimate reasons of your Data at any time using the contact information provided in Article 13 below. The Sales Operator provides information on the measure taken within one (1) month from your request. Requests for limiting processing or portability of Data are made under the same conditions. However, this one (1) month period may be extended by two (2) months, subject to having informed you of the reasons for the extension within the one (1) month period. You may also object at any time to the processing of your Data to which you have previously specifically consented for prospecting purposes. The Sales Operator provides you with information on the Data stored about you free of charge. Information can be provided electronically if you wish. For your security, please understand that in the event of a request for information or modification, we must verify your identity. Your identity document will not be kept following your request. The Sales Operator undertakes to inform all recipients of the Data processing of your request.
You have the right to specify with your explicit consent directives concerning the storage, deletion, and communication of your data after your death. You may modify or revoke these directives at any time.
You may appoint a person to execute your directives. This person will have the authority, upon your death, to access your directives and request their implementation from the Sales Operator. If no one is designated or in case of the designated person's death, your heirs will have the authority to access your directives and request their implementation from the Sales Operator, unless stated otherwise.
In the absence of directives or contrary indications in your directives, your heirs may exercise your rights to:
Upon request from your heirs, the Sales Operator must justify, at no cost to the requester, having carried out the operations required by the heirs. Disagreements between heirs regarding the exercise of these rights will be brought before the competent court.
The Sales Operator also reserves the right to modify or suspend, without reason, all or part of the Services.
Any modification or removal of the Services does not entitle you to any compensation whatsoever.
In case of dispute regarding the use of your data, you may contact the National Commission for Information Technology and Civil Liberties (CNIL).
You may send all your questions regarding your data and how we use it directly to: firstname.lastname@example.org or to the following postal address: Maurice Auction 60 rue la Boetie 75008 Paris
If you wish to exercise your right to object, question, access, rectify or withdraw your data, you may contact us at the same addresses according to the conditions described in Article 9 above.
When this data is only kept for evidentiary purposes, it must be archived to no longer appear in active databases and only be accessible to authorized personnel due to their function.